Pragati Simlote

NEW DELHI: KARVY Global Services Ltd, the BPO and KPO subsidiary of KARVY, a non-banking financial institution in India, has launched its transaction processing outsourcing (TPO) unit with the announcement of its first client in the healthcare industry.

The client, Healthia, is USA's first integrated comparison-shopping portal for healthcare products and services. Today Healthia is launching a comprehensive website that allows businesses and consumers to research and rate health insurance plans, Health Savings Accounts (HSAs) and doctors across North America.

KARVY is building a Healthcare Savings Account (HSA) and health insurance plan database for Healthia.

"More and more companies are recognizing the value for outsourcing their transaction processing services," said CEO of KARVY, Arthur Flew. "With our team's deep experience in the healthcare and insurance industries, working with companies such as Aetna, Blue Cross Blue Shield and New York Life, it only made sense to concentrate on this market as our next area of focus. We are very proud to announce Healthia as our first client in this area," he added.

KARVY's TPO unit covers the entire spectrum of back office processing for insurance services ranging from policy administration to claims processing for life (including pensions and annuities) and non-life (property and casualty) policies. Services include policy administration services (endorsements, cancellations, renewals, expirations), billing services (premiums, invoicing, payment plans, reconciliation), recovery services (subrogation, premium and dues collection) as well as audit and reporting services (reviews, statement audits, data management, statutory and regulatory reporting).

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