Monthly Archives: February 2009

Complaints : A Customer’s Gift

Posted on February 23, 2009 by admin

Phrases such as “Customer is King” and the “Customer is Always Right” seem cliched even when product sellers and service providers appreciate the premise but restrain from being responsive to customer feedback and complaints. Responsiveness is a critical attribute in … Continue reading →

Posted in Managing Customer Relationships | View Comments

A Poetic Rendition of Today’s Recessionary Times

Posted on February 18, 2009 by Ajit

An abundance of oil and wealth ‘Rich’ is what defined a company’s health A year of plenty, all around plentitudes Reaping windfalls defined new attitudes Real estate and oil prices touched unseen heights Expectations and judgments took heavenly sights The … Continue reading →

Posted in World Economies | View Comments