Rigorous Process and Commitment to Quality
Information security and quality are paramount to us. We internally adopt stringent quality measures and metrics to monitor and run the processes.
In order to provide practical best fit reports to the client, every process has its unique Standard Operating Procedures (SOPs) and has adopted six-sigma philosophy (DMAIC - Define - Measure - Analyze - Improve - Control framework) for all the deliveries and operations.
Our robust quality management framework is governed by ISO 9001:2008 and ISO 27001:2005 standards, ensuring structured approach to the client assignments and delivery processes.
Karvy Global has achieved the following certifications
ISO 9001:2008 for its Quality Management Systems
ISO 27001:2005 for its Information Security Management Systems
HIPPA Compliance for its US Healthcare Deliveries
Training and Operations
Karvy Global establishes centers of excellence for its processes and backs them by training and quality initiatives which compliment the delivery processes.
Karvy Global operates from a modern and fully equipped delivery center built on cutting edge technology and robust delivery in Hyderabad, India. Our outsourcing operations and delivery process are compliant to quality and information security management systems and are powered by state-of-the art customer centric systems.
Facilities and Administration
To ensure smooth work flow and client business continuity, its operations and delivery center is modern and fully equipped. It has a dedicated technology center with all purpose redundancies with regard to power and storage capacities. KGS is supported 24 X 7 by internal technology team besides a third party technology services provider.